To successfully install Prognoz Platform 9 using remote connection (RemoteDesktop), the installer folder must not contain MSI files of the help system. If MSI files of the help system are stored at the same level with Prognoz Platform 9 installer, the installation may be rolled back. It is caused by using Chained MSI technology in Windows Installer 4.5, that is, MSI files are started after the basic application is installed.
For correct remote installation of Prognoz Platform 9 install separately Prognoz Platform 9 and help system. To separately install Prognoz Platform 9, the folder where main installer is located must not contain help system MSI installer. After installation of Prognoz Platform 9 run MSI installer of the help system.
On consequent installation of 32-bit and 64-bit versions of Prognoz Platform 9 within one release (distribution kits that do not use Reg-free technology) and on further deleting of one version of Prognoz Platform 9 (x86 or x64) the other version will not work if:
The Windows Installer 4.0 or earlier is installed in the operating system.
MS Windows 7 OS or later is used (for example, MS Windows Server 2008 R2).
It is recommended to install a single Prognoz Platform 9 version (x86 or x64) within the same release on workstations with MS Windows 7 or later installed.
When installing Prognoz Platform 9 personal or demo version with the language that is different from the operating system language, the local workstation system registry language is written without the ability to change it without prior deleting the previously installed distribution kit. In this case, Prognoz Platform 9 interface language may differ from the demo repository language. For example, when installing Prognoz Platform 9 personal or demo version by means of the installer in English to the operating system in Russian by default, the further installation by means of the installer in Russian will not result in overriding the language in the system registry. On startup, Prognoz Platform 9 interface will be displayed in the first installation language. To change the language, delete the previously installed Prognoz Platform 9 distribution kit and reinstall the application. In order the interface language is displayed correctly, update must be executed according to the default operating system language.
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